At Druckhaus König, your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, and protect the personal information you provide when visiting our website or using our printing and design services. We are committed to safeguarding your data in accordance with the General Data Protection Regulation (GDPR) and other applicable privacy laws in the European Union.
1. Data Controller
The website druckhaus-koenig.de is operated by:
Druckhaus König GmbH
Address: [Insert Business Address]
Email: info@druckhaus-koenig.de
Phone: [Insert Business Number]
If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us using the details above.
2. Information We Collect
We collect personal data only when it is necessary to provide our services, process your orders, or improve your experience on our website. The types of data we may collect include:
- Personal identification data: Name, email address, postal address, and phone number.
- Order-related data: Billing and shipping addresses, payment information (processed securely through third-party providers), and order history.
- Website usage data: IP address, browser type, device information, and pages visited.
- Communication data: Messages sent through contact forms, email, or customer support chat.
We do not intentionally collect sensitive personal data such as health information, religious beliefs, or political opinions.
3. How We Collect Your Data
We gather information in the following ways:
- Directly from you: When you place an order, fill out contact forms, or sign up for newsletters.
- Automatically: Through cookies, server logs, and analytical tools that help us understand how users interact with our website.
- Third-party integrations: When you use external payment gateways or interact with our social media platforms.
All data collection is done lawfully, transparently, and with your consent where required.
4. Purpose of Data Processing
Your personal data is collected and processed for specific, legitimate purposes, including:
- Processing and fulfilling printing and design orders.
- Providing quotations, invoices, and customer service support.
- Managing customer relationships and responding to inquiries.
- Sending updates, offers, and newsletters (only with your consent).
- Improving website functionality and optimizing user experience.
- Complying with legal and regulatory obligations.
We only retain your personal data for as long as necessary to fulfill the purposes stated above or as required by law.
5. Legal Basis for Processing
We process your personal information based on one or more of the following legal grounds:
- Contractual necessity: When data processing is required to perform a contract or deliver a service you requested.
- Legal obligation: When processing is necessary to comply with tax, accounting, or record-keeping laws.
- Legitimate interest: For website analytics, business development, or fraud prevention.
- Consent: When you voluntarily agree to receive marketing communications or cookies.
You have the right to withdraw your consent at any time.
6. Data Sharing and Disclosure
We do not sell or trade your personal data. However, we may share limited information with:
- Service providers: Such as payment processors, delivery companies, or IT hosting providers, who assist us in running our business.
- Legal authorities: When required by law or to protect our legal rights.
- Analytics and marketing partners: To help us understand website performance and user behavior.
All third-party partners are bound by data protection agreements to ensure your information remains secure.
7. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience, analyze traffic, and personalize content.
- Essential cookies: Required for the operation of our website.
- Analytics cookies: Help us understand how visitors use the site.
- Marketing cookies: Used for personalized advertising (only with your consent).
You can manage or disable cookies through your browser settings at any time. For more details, please see our separate Cookie Policy.
8. Data Security
We implement strict technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or alteration. These include encrypted communications (SSL), secure servers, access control systems, and regular security audits.
While we take every reasonable precaution, no online platform can guarantee complete security. In the event of a data breach, we will notify affected users and relevant authorities promptly as required by law.
9. Data Retention
We retain your personal data only for as long as necessary for the purposes it was collected or as required by legal obligations. Once the retention period expires, data is securely deleted or anonymized.
10. Your Data Protection Rights
Under the GDPR, you have the following rights:
- Right to access: Request a copy of the personal data we hold about you.
- Right to rectification: Correct inaccurate or incomplete information.
- Right to erasure (“right to be forgotten”): Request deletion of your personal data under certain conditions.
- Right to restrict processing: Limit how we use your data.
- Right to data portability: Receive your data in a structured, machine-readable format.
- Right to object: Object to data processing for direct marketing or legitimate interests.
You can exercise these rights by contacting us at info@druckhaus-koenig.de.
11. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices or content of these third-party websites. We recommend reviewing their privacy policies before providing personal data.
12. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in legal requirements or our business operations. The latest version will always be available on our website, with the effective date clearly indicated.
13. Contact Information
For questions or concerns about this Privacy Policy or your personal data, please contact:
Druckhaus König GmbH
Email: info@druckhaus-koenig.de
Website: https://druckhaus-koenig.de